I sighed deeply when I saw my City and County of Denver jury summons in my mailbox. The thought of having to block out a day in my schedule seemed daunting. I anxiously checked on-line the night before to see if my number had been dismissed. Nope. I had to report the next day.
This was the first time I had been to the new downtown Denver Justice Center Campus and the Lindsey-Flanigan Courthouse. Approaching the building was a good experience, the security screening was efficient, and the jury waiting room located right off the lobby was simple to get to and efficient. So far so good.
Then the call to join a group of 45 potential jurors in a courtroom came – District 5 on the 5th floor. First, we were asked to be seated in the rock hard wooden benches in the back of the room (where the public usually sits). Perhaps the benches were to reflect some sort of tradition in courtroom design but in 2012, it is really necessary to make people as uncomfortable as possible? (But little did I know that the discomfort was just starting.)
I then found myself as one of 12 jurors, sitting in the jury box, for two days of trial plus one day of deliberation in the jury room. The seats in the jury box were cushioned swivel chairs, bolted in to the floor. Pretty comfy. The fatal flaw in the design was that the wall in front of the jury box was about four inches from the front of the chair. I couldn’t even sit with my legs directly in front of me – sitting instead with them in a v-shape pressed against the wall. And of course, straightening my legs at all during the day was out of the question. I really felt sorry for the few really tall guys in the group. It made the legroom in the back of any airplane seem luxurious. My conclusion: the person who did the drawings never sat in those chairs.
Other complaints came from the jury. The jury room was very small – it was just big enough for the conference table and chairs, and it was windowless. Two walls were painted pea soup green. One woman on the jury really struggled with claustrophobia, and since we spent an entire day in that room deliberating, she was a basketcase by the end of it. Additionally, in order to minimize disruptions, there was a restroom adjacent to the jury room. Without this facility, jurors would have to walk through the courtroom to get the main hallway with restrooms. But one unisex restroom for 12 people made for a difficult day.
The designers of the Lindsey-Flanigan Courthouse nearly hit a homerun but, they forgot to pay attention to the comfort of a very important part of the legal system: the jurors.
Designers should always experience the spaces they design.